Customer Program

We care about your shopping! That's why we are reachable in chat, too, in order to offer you immediate support, as well as customized advice and orientation until the shipment is delivered.

If you would like immediate support or suggestions, to request information regarding the restocking of an item, or to know the progress of your order, you can even contact us through WhatsApp. We have 4 lines with multilingual operators who are ready to help with efficiency and courtesy.

For continuative items, the Back in Stock option is active! Activate the alert which will let you know when the items are available once again.

Don't miss the opportunity to stock your shop with items that are essential for your customers. If you find that the products you are looking for are temporarily out of stock, flag the option "Alert me when available again". You will receive an update e-mail as soon as your preferred ongoing items are back in stock: this way, you can chose to purchase them immediately

We don't speak all languages, but surely those of our customers! We take care of your purchases, and we do that in Italian and in six other languages.

Our operators in fact, are able to answer all your queries about orders, payment, and shipping, whether you speak English, French, Spanish, German, or Balkan languages. Go to the Contacts page to view the availability times and the telephone numbers of the Customer Service, as well as the numbers of our Courtesy Lines on WhatsApp.
The service is unavailable on national holidays and temporary closing days of the company.

Do you need a special item and you don't see it in the catalog? Don't give up, contact us! We'll take care of ordering it and making it available for you.

You can call us at +39 0432 521515, send us a message by WhatsApp or send an e-mail to eshop@tellini.it accurately identifying the brand, the item code, the amount, the sizes and the selected colors you want. Since we restock every week, if the wares are available at the production brand, we will order them for you and you will be able to purchase them in some eight work days. This offer is subject to minimum order quantities.

We’re happy to offer you previews online, but we invite you to visit our warehouse and even purchase on site.

Our large warehouse hosts a very wide selection of items, with variants and references that are not always present on the online shop: come and discover them! We create thematic displays where you can see style suggestions, trendy outfits, and a temporary corner with special discounts. There’s more! Each month, we open for an extra day on holidays or weekends to facilitate orders and restocks with plenty of time.